Why?
Coaching is a feature of Academy which allows for learners to be supported throughout the course of a program by a mentor or manager, whether that be with learning content, the review of submissions, as well as learner submitted diagnostic reports.
How?
Coaching within programs can be activated from within the ‘coaching’ tab when setting up a program. Here, coordinators can adjust the way coaches are assigned, from being assigned by coordinators/facilitators to being nominated by learners, or alternatively having them be automatically assigned.
Coach assignment types
Assigned by Coordinator or Facilitator only | Choosing this setting will make it the responsibility of program coordinators/facilitators to ensure that learners have coaches assigned to them for coach-enabled programs. |
Auto Assigned | This setting will allow the portal to automatically assign learners to available coaches within the same program. |
Learner Nominated | This setting allows for learners to nominate their desired coach to assist them with their progression over the course of the program. Learners will be prompted to nominate their desired coach during the completion of the program onboarding either by providing the coach's name & email, or simply by searching for the coach within the program. |
What?
Coaches have access to an alternative dashboard compared to that seen by learners, most of the coaches' responsibilities can also be achieved from this dashboard. Here coaches can see which programs they have coaching responsibilities for, the progress of their learners as well as actionable tasks which require their input such as Diagnostics and graded program tasks.
Coach onboarding
For coach-enabled programs, if coach onboarding is also enabled coaches will be presented with an additional screen when completing the onboarding, facilitators can use this space to provide context surrounding the responsibilities of coaches within the program, and will also have the opportunity to provide a coaching guide for coaches to follow when assessing their learners.
To read more about program onboarding and the use of coach onboarding visit here.
To enable coaching for programs, follow these steps:
1. Head to your desired program
2. Open the Coaching Tab (Left-hand side)
3. Enable coaching (by switching the radio button)
4. Set up coach assignment as desired via the drop-down menu
5. Decide what coaches can do within the program
6. Add coaches via the coach tab inside the class list