Guroo Support

Each program in Academy has 4 roles. Permissions for each of these roles are described below.

Open the profile of the person’s whose role is to be changed

Use the small arrow to access the drop down

1. Open any programs Class List
2. Open the profile of the person’s whose role is to be changed
3. Use the small arrow to access the drop down
4. Select the users new role

When adding a new user to a program, you can also choose their role as part of the Add User form:

Assign team members the appropriate roles to provide different levels of permissions

Program Roles and Access

Find answers and get help from Intercom Support and Community Experts

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Learner	Access the program content and complete activities as a program participant.
Facilitator	Program/Content Access access the program content and complete activities access “locked” sections of the program that are not yet available to the program participants add new Resources User/Class Participant Access view the class list (including user profiles, program transcripts etc.) add new learners/participants to the program add learners to Groups Reporting and Class Activity Access view reporting dashboards that have been made available to the Facilitator role view learning objectives, including participant/learner objective ratings view and comment on learner submissions to activities and tasks Posts & Announcements create new posts/announcements pin posts/announcements to the program home page delete posts/announcements Assessing Learners assess learner capabilities by completing learner diagnostics in tandem with the learner review and grade learner tasks and submissions
Coach	The Coach role can currently be used to: view the class list (including user profiles, program transcripts etc.), but limited to the learners that are assigned to them to “coach” assess learner capabilities by completing learner diagnostics in tandem with the learner review and grade learner tasks and submissions
Coordinator	All permissions available to Facilitators are also available to Coordinators. In addition, Coordinators have full edit access to the program content and settings.

Program Roles and Access

What?

HOW?